We appreciate your support during this difficult time and would like to take the opportunity to communicate our safety & shipping updates.
Safety Protocols & Social Distancing
In light of the once-in-a-lifetime pandemic, our primary concern is to keep the workplace safe for all of our team members. We have implemented social distancing and enhanced cleaning protocols in our office and warehouse.
Order Processing & Shipping
Our fulfillment center is operating normally. To ensure the best purchase experience, all orders received are promptly processed and fulfilled as quickly as we can. Most of our orders are ready for shipment within 1-2 business days, and in some cases, ready the same day.
Shipping Company Delays
Due to various supply chain disruptions and equipment/labor shortages experienced across the industry, shipping delays have been frequent. The situation is expected to worsen when peak shipping season arrives.
Therefore, please anticipate increased transit times. On some occasions finished orders might not be picked up for several days, and in other situations packages will take extra time to reach the destination.
We are constantly monitoring the situation on a daily basis and will provide updates as they come. Again, thank you very much for your support.
Last Update: 10/1/2021